{"id":18100,"date":"2021-10-22T11:09:37","date_gmt":"2021-10-22T09:09:37","guid":{"rendered":"https:\/\/relnet.hu\/?p=18100"},"modified":"2021-10-22T12:26:28","modified_gmt":"2021-10-22T10:26:28","slug":"leader-lett-az-ivanti-a-gartner-magic-quadrant-itsm-kimutatasaban","status":"publish","type":"post","link":"https:\/\/relnet.hu\/en\/leader-lett-az-ivanti-a-gartner-magic-quadrant-itsm-kimutatasaban\/","title":{"rendered":"\u2019Leader\u2019 lett az Ivanti a Gartner Magic Quadrant ITSM kimutat\u00e1s\u00e1ban"},"content":{"rendered":"

\"Gartner_ITSM_Ivanti-min\"
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Az Ivanti az ITSM term\u00e9kstrat\u00e9gi\u00e1ja r\u00e9szek\u00e9nt megv\u00e1s\u00e1rolta a Cherwellt, majd integr\u00e1lta annak megold\u00e1s\u00e1t a Neurons automatiz\u00e1ci\u00f3s platformba. A Gartner az al\u00e1bbi er\u0151ss\u00e9geit emelte ki az Ivanti Neurons for ITSM term\u00e9knek:
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\u2022\tDifferenci\u00e1lt term\u00e9kfejleszt\u00e9si \u00fctemterv. A v\u00e9gpontmenedzsmenttel (UEM) kapcsolatos tapasztalatainak k\u00f6sz\u00f6nhet\u0151en az Ivanti mesters\u00e9ges intelligencia \u00e1ltal vez\u00e9relt funkci\u00f3kat (hibajegykezel\u00e9s automatiz\u00e1l\u00e1sa, dolgoz\u00f3i \u00e9lm\u00e9ny fokoz\u00e1sa) \u00e9s proakt\u00edv t\u00e1mogat\u00e1si \u00e9lm\u00e9nyt tudnak k\u00edn\u00e1lni az \u00fczleti fogyaszt\u00f3k sz\u00e1m\u00e1ra.
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\u2022\tJ\u00f3 piaci illeszked\u00e9s. A k\u00f6zepes v\u00e1llalatokat megc\u00e9lz\u00f3 \u00e1raz\u00e1s sem akad\u00e1lya annak, hogy a Neurons teljes \u00e9s rendk\u00edv\u00fcl fejlett ITSM-funkci\u00f3k\u00e9szletet biztos\u00edtson az els\u0151dleges \u00fcgyf\u00e9lk\u00f6r\u00e9nek.
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\u2022\tAkviz\u00edci\u00f3k. Az elm\u00falt id\u0151szakra jellemz\u0151 agressz\u00edv akviz\u00edci\u00f3s strat\u00e9gi\u00e1j\u00e1val (Cherwell, Pulse Secure, MobileIron \u00e9s RiskSense), az Ivanti a biztons\u00e1gi, a v\u00e9gpont- \u00e9s a szolg\u00e1ltat\u00e1smenedzsment ter\u00fcletet is jelent\u0151s m\u00e9rt\u00e9kben fejlesztette. A v\u00e1llalat el\u0151tt \u00faj kereszt\u00e9rt\u00e9kes\u00edt\u00e9si, integr\u00e1ci\u00f3s \u00e9s automatiz\u00e1ci\u00f3s lehet\u0151s\u00e9gek ny\u00edltak meg.
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A Gartner meghat\u00e1roz\u00e1sa szerint az IT-szolg\u00e1ltat\u00e1smenedzsment (ITSM) eszk\u00f6z\u00f6kkel az infrastruktur\u00e1lis \u00e9s operat\u00edv (I&O) szervezetek menedzselni tudj\u00e1k az informatikai szolg\u00e1ltat\u00e1sok \u00e9s infrastrukt\u00far\u00e1k \u00fcgyfelek \u00e1ltali ig\u00e9nybev\u00e9tel\u00e9t. Ez\u00e9rt ezeket az eszk\u00f6z\u00f6ket legink\u00e1bb az informatikai service deskek \u00e9s help deskek, vagy szolg\u00e1ltat\u00e1sny\u00fajt\u00e1si egys\u00e9gek haszn\u00e1lj\u00e1k az olyan feladatok \u00e9s folyamatok ell\u00e1t\u00e1s\u00e1ra, mint az incidens- \u00e9s hibajegykezel\u00e9s, a v\u00e1ltoz\u00e1smenedzsment, tud\u00e1smenedzsment \u00e9s konfigur\u00e1ci\u00f3menedzsment.
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Az ITSM eszk\u00f6z\u00f6k igen ki\u00e9lezett piac\u00e1nak m\u00e9rete egy\u00e9bk\u00e9nt 6,9 milli\u00e1rd doll\u00e1r, \u00e9s 2020-ban ennek a piacnak a h\u00e1rom legnagyobb szerepl\u0151je (BMC, Ivanti \u00e9s ServiceNow) foglalta el t\u00f6bb mint 65 sz\u00e1zal\u00e9k\u00e1t.
\n<\/p>\n

Forr\u00e1s<\/h5>\n

Ivanti Is Again Named a Leader in the 2021 Gartner\u00ae Magic Quadrant\u2122 for IT Service Management Tools<\/a>
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Magic Quadrant for IT Service Management Tools<\/a>
\n<\/p>\n

Kapcsol\u00f3d\u00f3 tartalmak<\/h5>\n

Ivanti k\u00e9pz\u00e9sek a RelNet eLearning programban<\/a>
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A Cherwell felv\u00e1s\u00e1rl\u00e1s\u00e1nak k\u00f6sz\u00f6nhet\u0151en az Ivanti \u201eLeader\u201d-k\u00e9nt ker\u00fclt bele a Gartner 2021-es Magic Quadrant ITSM piacelemz\u00e9s\u00e9be.<\/p>\n","protected":false},"author":1086,"featured_media":18116,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[343],"tags":[2344,94,2237,67,1705,453],"yst_prominent_words":[],"class_list":["post-18100","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ivanti","tag-cherwell","tag-gartner","tag-itsm","tag-ivanti","tag-neurons","tag-szolgaltatasmenedzsment"],"_links":{"self":[{"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/posts\/18100","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/users\/1086"}],"replies":[{"embeddable":true,"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/comments?post=18100"}],"version-history":[{"count":5,"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/posts\/18100\/revisions"}],"predecessor-version":[{"id":18120,"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/posts\/18100\/revisions\/18120"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/media\/18116"}],"wp:attachment":[{"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/media?parent=18100"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/categories?post=18100"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/tags?post=18100"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/yst_prominent_words?post=18100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}