{"id":26162,"date":"2022-11-17T09:50:51","date_gmt":"2022-11-17T08:50:51","guid":{"rendered":"https:\/\/relnet.hu\/?p=26162"},"modified":"2022-11-17T09:50:51","modified_gmt":"2022-11-17T08:50:51","slug":"kihivova-lepett-elo-a-gartner-magic-kvadransaban-a-manageengine-itsm-megoldasa","status":"publish","type":"post","link":"https:\/\/relnet.hu\/en\/kihivova-lepett-elo-a-gartner-magic-kvadransaban-a-manageengine-itsm-megoldasa\/","title":{"rendered":"Kih\u00edv\u00f3v\u00e1 l\u00e9pett el\u0151 a Gartner \u2019Magic\u2019 kvadr\u00e1ns\u00e1ban a ManageEngine ITSM megold\u00e1sa"},"content":{"rendered":"

\"manageengine_gartner_itsm-min\"
\ncenter<\/p>\n

Az ITSM platformok a munkafolyamatok kezel\u00e9s\u00e9t \u00e9s vizsg\u00e1lat\u00e1t teszik lehet\u0151v\u00e9, ez\u00e1ltal a szervezetek k\u00e9pesek integr\u00e1lt IT-szolg\u00e1ltat\u00e1sokat, valamint digit\u00e1lis \u00e9lm\u00e9nyeket megtervezni, automatiz\u00e1lni, kezelni \u00e9s ny\u00fajtani.<\/p>\n

A ManageEngine strat\u00e9gi\u00e1j\u00e1nak r\u00e9sze, hogy az ITSM megold\u00e1s\u00e1t az integr\u00e1lt informatikai \u00e9s v\u00e1llalatir\u00e1ny\u00edt\u00e1si term\u00e9kek sz\u00e9les portf\u00f3li\u00f3j\u00e1nak r\u00e9szek\u00e9nt k\u00edn\u00e1lja. A ManageEngine els\u0151sorban a kis- \u00e9s k\u00f6z\u00e9pv\u00e1llalatokat c\u00e9lozza meg. A gy\u00e1rt\u00f3 2021 v\u00e9g\u00e9n \u00faj verzi\u00f3kezel\u00e9si (Release Management) modult vezetett be az ITSM megold\u00e1s\u00e1ba, \u00e9s kiterjesztette annak mesters\u00e9ges intelligencia k\u00e9pess\u00e9geit az on-premise \u00fcgyfelekre.<\/p>\n

A Gartner az al\u00e1bbiakat emeli ki a ManageEngine Service Plus er\u0151ss\u00e9geik\u00e9nt:<\/p>\n

\u2022 Alacsony \u00e1r: A ManageEngine-\u00e9 a Gartner \u00e1ltal vizsg\u00e1lt ITSM-term\u00e9kek k\u00f6z\u00fcl az egyik legink\u00e1bb k\u00f6lts\u00e9ghat\u00e9kony aj\u00e1nlat. Az \u00e1rszinteknek k\u00f6sz\u00f6nhet\u0151en tervezhet\u0151k a bel\u00e9p\u00e9si k\u00f6lts\u00e9gek, \u00e9s a sk\u00e1l\u00e1z\u00e1s is. Az \u00e1rk\u00e9pz\u00e9s egyar\u00e1nt j\u00f3l illeszkedik a k\u00f6z\u00e9pv\u00e1llalati \u00fcgyfelek, valamint a nagyobb \u00fcgyfelek ig\u00e9nyeihez is.<\/p>\n

\u2022 Jelent\u0151s n\u00f6veked\u00e9s: A rugalmas telep\u00edt\u00e9si lehet\u0151s\u00e9gekkel \u00e9s a k\u00f6zepes v\u00e1llalatok piac\u00e1n val\u00f3 hat\u00e9kony poz\u00edcion\u00e1l\u00e1ssal a ManageEngine a legjobb gy\u00e1rt\u00f3k k\u00f6z\u00f6tt van mind a bev\u00e9teln\u00f6veked\u00e9s sz\u00e1zal\u00e9kos, mind az \u00faj \u00fcgyfelek sz\u00e1m\u00e1nak 2021-es n\u00f6veked\u00e9se tekintet\u00e9ben. Figyelemre m\u00e9lt\u00f3, hogy a gy\u00e1rt\u00f3nak a nagyv\u00e1llalati \u00fcgyf\u00e9lk\u00f6r\u00e9t is siker\u00fclt b\u0151v\u00edtenie.<\/p>\n

\u2022 Term\u00e9kk\u00edn\u00e1lat: A ManageEngine kieg\u00e9sz\u00edt\u0151 term\u00e9kek sz\u00e9les portf\u00f3li\u00f3j\u00e1t k\u00edn\u00e1lja, bele\u00e9rtve a v\u00e9gpontkezel\u00e9si, h\u00e1l\u00f3zatfel\u00fcgyeleti, alkalmaz\u00e1sfel\u00fcgyeleti \u00e9s c\u00edmt\u00e1rkezel\u00e9si megold\u00e1sokat. Ezek a term\u00e9kek sz\u00e9les k\u00f6r\u0171 platformk\u00e9pess\u00e9geket \u00e9s kereszt\u00e9rt\u00e9kes\u00edt\u00e9si lehet\u0151s\u00e9geket biztos\u00edtanak a gy\u00e1rt\u00f3 sz\u00e1m\u00e1ra.<\/p>\n

A Gartner a ManageEngine ITSM megold\u00e1sa tekintet\u00e9ben er\u0151s\u00edtend\u0151 ter\u00fcleteknek jel\u00f6lte meg a term\u00e9kinnov\u00e1ci\u00f3t, a szolg\u00e1ltat\u00e1smenedzsmentre ir\u00e1nyul\u00f3 marketingtev\u00e9kenys\u00e9get, valamint a platformintegr\u00e1ci\u00f3s rugalmass\u00e1got.<\/p>\n

A ManageEngine megold\u00e1saival kapcsolatos k\u00e9rd\u00e9seivel keresse bizalommal a RelNet munkat\u00e1rsait, akik szem\u00e9lyes konzult\u00e1ci\u00f3 keret\u00e9ben t\u00e1j\u00e9koztatj\u00e1k a lehet\u0151s\u00e9gekr\u0151l az ig\u00e9nyfelm\u00e9r\u00e9s, a tervez\u00e9s, a tesztel\u00e9s, az implement\u00e1l\u00e1s, az oktat\u00e1s vagy p\u00e9ld\u00e1ul az audit\u00e1l\u00e1s kapcs\u00e1n.<\/p>\n

Forr\u00e1s<\/h5>\n

Magic Quadrant for IT Service Management Platforms<\/a><\/p>\n

Kapcsol\u00f3d\u00f3 tartalom<\/h5>\n

ManageEngine k\u00e9pz\u00e9sek a RelNet eLearning programban<\/a>
\njustify
\nno-repeat;left top;;
\nauto<\/p>\n","protected":false},"excerpt":{"rendered":"

A ManageEngine ServiceDesk Plus IT-szolg\u00e1ltat\u00e1smenedzsment platformja kih\u00edv\u00f3 lett a Gartner leg\u00fajabb Magic Quadrant for IT Service Management Platforms kimutat\u00e1s\u00e1ban.<\/p>\n","protected":false},"author":1086,"featured_media":26163,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2183],"tags":[2664,94,3105,2823,2237,2184,2456],"yst_prominent_words":[],"class_list":["post-26162","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-manageengine","tag-elemzocegek","tag-gartner","tag-gartner-magic-quadrant","tag-gartnermq","tag-itsm","tag-manageengine","tag-service-desk-plus"],"_links":{"self":[{"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/posts\/26162","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/users\/1086"}],"replies":[{"embeddable":true,"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/comments?post=26162"}],"version-history":[{"count":3,"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/posts\/26162\/revisions"}],"predecessor-version":[{"id":26168,"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/posts\/26162\/revisions\/26168"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/media\/26163"}],"wp:attachment":[{"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/media?parent=26162"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/categories?post=26162"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/tags?post=26162"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/relnet.hu\/en\/wp-json\/wp\/v2\/yst_prominent_words?post=26162"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}