IT Service Management
SolarWinds Service Desk is a SaaS based, fully featured, AI-powered ITSM designed to enable organizations to shift from managing IT as collections of individual components to focusing on the delivery of end-to-end services and the use of best practice process models.
IT Security
Security and compliance should be accessible to any organization, regardless of type, size, complexity, or expertise. SolarWinds' comprehensive and cost-effective security solutions are designed to help organizations strengthen their security posture and better manage today’s complex needs.
Database Management
SolarWinds database solutions provides visibility and performance insights into complex and diverse database systems. SolarWinds delivers access to a portfolio of products for organizations to manage distributed systems, optimize performance, and ensure reliability.
Why SolarWinds Observability
SolarWinds Observability brings application, infrastructure, database, network, log, and digital experience observability together in a single, integrated, full-stack platform built to enable you to deliver business insights, operational intelligence, and automation at a business service level. SolarWinds Observability provides the following:
• A single, fully integrated software as a service (SaaS) platform, built to provide one source of truth across the technology stack
• Comprehensive visibility into the state of complex cloud, multi-cloud, and hybrid IT implementations
• Multiple monitoring entities, including websites, services, hosts, logs, AWS®, Azure®, databases, and private networking devices
• Logical entity groupings for holistic health monitoring of key business services
• Deployment flexibility—start slow and grow over time
• Adaptive scalability
• Built-in artificial intelligence (AI)/machine learning (ML)-driven intelligence
• Enables teams to accurately and quickly get to the root cause of performance issues, helping reduce mean time to resolution (MTTR)
All SolarWinds products come with award-winning Support and Enablement programs, including unlimited access to the SolarWinds Academy, Customer Success Center, and technical support 24 hours a day, seven days a week.
SolarWinds solutions are rooted in deep connection to the user base in the THWACK online community. More than 190,000 members solve problems, share technology and best practices, and directly contribute to the SolarWinds product development.
What are the Benefits of the Integrated SolarWinds Observability Offering?
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Information at a glance: Health scores based on golden metrics and anomalies help detect and quickly highlight issues.
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Maximal coverage with minimal upkeep: Unified agent management, automated agent updates, and support for Open Telemetry and agentless monitoring help reduce maintenance.
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Work smarter: Shared alert creation and management to reduce repetition. Color-coded alert list so you can focus on what matters. Unified alert notification supports email, Microsoft Teams, Slack, and webhook to help reduce alert fatigue.
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Right-sized data views: Unified dashboards and charts provide a holistic view with the ability to drill down into the underlying data.
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Quick time to value: Streamlined onboarding enables SolarWinds Observability to be up and running typically in minutes.
How is SolarWinds Observability Different from Other Solutions?
• SolarWinds Observability supports open-source frameworks (OpenTelemetry Standard) and third-party integrations. It connects easily with SolarWinds Hybrid Cloud Observability to provide an unparalleled and interwoven view across cloud-native, multi-cloud, hybrid, and on-premises environments.
• An integrated observability offering designed to simplify the management of IT business services regardless of where a customer is in their digital transformation journey.
• Powerful correlation across modern IT stacks, from the user interaction through the network, services, and databases and down to the application code.
• Together, SolarWinds Hybrid Cloud Observability and SolarWinds Observability uniquely position SolarWinds to provide maximum observability across cloud-native, multi-cloud, hybrid, and on-premises IT deployments.
